Media owner & publisher

COLUMBUS Reisen GmbH & Co.KG.
COLUMBUS Business Travel GmbH
Managing Director: Mag. Alexander Wenzel Richard

partner/s with unlimited liability: COLUMBUS Reisen GmbH
Owner: Mag. Alexander Wenzel Richard, Dkfm.Dr. Karl Ludwig Richard

Business adress:
Universitätsring 8/24
A-1010 Vienna

Contact:
Phone +43 1 534 11 - 0
Fax +43 1 5330072
E-Mail: office@columbus-reisen.at

Commercial Register:
COLUMBUS Reisen GmbH & Co.KG.: FN 5351w
COLUMBUS Business Travel GmbH: FN 302833 v
COLUMBUS Reisen GmbH: FN 285867 v

VAT Number:
COLUMBUS Reisen GmbH & Co.KG.: ATU 10903209
COLUMBUS Business Travel GmbH: ATU 63790936
COLUMBUS Reisen GmbH: ATU 62961502 

DVR Nr.(all): 0551384

Commercial Court Vienna
Supervisory authority: Federal Ministry for Economic Affairs

Member of the Chamber of Commerce Austria

According to the Package Travel Ordinance (PRV), customer funds for package tours and associated travel services are protected under the following conditions: The deposit is made no earlier than eleven months before the agreed end of the trip and amounts to a maximum of 20% of the travel price. The outstanding payment is made at the earliest twenty days before the start of the trip - step by step as the travel documents will he handed over to the traveler. Advance payments, final payments that exceed the invoiced price or payments that are made prematurely may not be requested and are also not secured.

Information on the statutory insolvency protection for travel services booked with COLUMBUS Reisen GmbH & Co KG. or COLUMBUS Reisen GmbH: As entities entitled to perform travel services within the meaning of the provisions of the Package Travel Ordinance (PRV, Federal Law Gazette II No. 260/2018) a bank guarantee is established at Erste Bank der österr. Sparkassen AG (Am Belvedere 1, 1100 Vienna) in the event of insolvency.

In the event of insolvency, all claims must be submitted directly to the responsible insolvency liquidator, AWP P&C S.A., within 8 weeks. Branch for Austria, Linzer Straße 225, A-1140 Vienna, by phone: +43 1 52503-6853 or email vertragsverwaltung@allianz.com.

Details on the travel service authorization of COLUMBUS Reisen GmbH & Co KG. can be found on the website https://www.gisa.gv.at/abfrage under the GISA number 23950955.

Details on COLUMBUS Reisen GmbH's authorization to provide travel services can be found on the website https://www.gisa.gv.at/abfrage under GISA number 25378955.

Consumers have the option of submitting complaints to the EU's online dispute resolution platform: http://ec.europa.eu/odr.
You can also submit your complaint directly to us at the following email address: webshop@columbus-reisen.at

Information obligations according to the E-Commerce Act (ECG):

Object of the company: The organization, implementation, sale and mediation of trips within the scope of the authorization of a fully licensed travel agency as well as participation in companies and their management and representation.

The following legal provisions apply to travel agencies:
Industrial Code 1994, in particular § 94 Z 56 and § 126 (Link)
Travel Agency Ordinance (Link)
Package Travel Act (Link)
Package Travel Ordinance (Link)
ARB 92 (link)

In accordance with Regulation (EC) No. 2111/2005 of December 14, 2005 on the creation of a common list of airlines against which an operating ban has been issued in the community and on the identity of the operating airline (Article 11 Paragraph 1), COLUMBUS publishes as a travel agent and tour operator, the joint list of airlines (Article 9 (3)).

Editorial policy: General and specific information about travel services.

Any use of this website (hereinafter "website") is subject to the following terms of use of COLUMBUS Reisen GmbH & Co KG., Vienna (hereinafter "COLUMBUS").

COLUMBUS has made every reasonable effort to ensure that the information provided on this website is correct and complete at the time it was made available. However, unintentional and accidental errors may have occurred. COLUMBUS assumes no liability for any information made available on this website. COLUMBUS reserves the right to make changes to the website and/or its content at any time, in particular with regard to the selection of providers, functionalities, information, databases and/or their content. COLUMBUS disclaims any liability for incorrect or missing information on this website. All decisions based on the information provided on this website are the sole responsibility of the user.

COLUMBUS assumes no liability for direct or indirect damage or consequential damage of any kind that has arisen for whatever reason in connection with the indirect or direct use of the information provided on this website. Any information regarding entry- and health-policy formalities applies exclusively to users who are nationals of the Republic of Austria, provided they are in possession of an identity document issued by this state. For all other users, different regulations may apply in this context, about which the user must obtain information independently from the responsible consulate or a diplomatic representation.

All texts and graphic designs of any kind published on this website are subject to copyright protection. Any reproduction, duplication or publication of the texts and graphic designs published on this website is not permitted.
Every user of this website who provides information to COLUMBUS agrees that COLUMBUS has unrestricted rights to this information, and that COLUMBUS may use it in any desired way. The user agrees to electronic data processing of the information in question.

This website contains hyperlinks that lead to third-party websites. COLUMBUS has no influence on their design and content and therefore accepts no liability whatsoever for the correctness, topicality, completeness and/or content of the information provided there. COLUMBUS expressly distances itself from the content presented there, which may be illegal. Furthermore, COLUMBUS assumes no responsibility for such content and is not liable for such content.

Disclaimer

The information provided on our website has been carefully compiled and checked to the best of our knowledge and belief. However, no guarantee is given - neither expressly nor tacitly - for the completeness, correctness, topicality or quality and constant availability of the information provided. Under no circumstances will liability be assumed for damage resulting from the use of the information accessed.

Privacy Policy

© of used photos and graphics: iStockphoto LP, Shutterstock Images LLC, Fotolia LLC, Columbus Reisen GmbH, Deutsche Zentrale für Tourismus, private and other.